Step 1: Navigate to the new Online Services platform. You can click the link at the top of this page, or in the secondary menu:

Step 2: In the upper right corner, click the profile icon > Login

Step 3: Click the white button: “Continue With Parkland ID”

Step 4: Click “No account? Create one” below the email address line

Step 5: Enter the email address you’d like associated with your ParklandID, then click Next. A code will be sent to email address entered.

Step 6: Enter the code received to your email address. Then click Next.

Step 7: Add your profile details, including a username and password. Passwords must be at least 8 characters long and include characters from at least three of the following: uppercase letters, lowercase letters, numbers, or symbols. Then, click Next.

Step 8: After configuring your ParklandID, you’ll be redirected to Register for your Online Services account. Select the Account Type using the dropdown. Enter the Account Number as it appears on your bill. Finally, enter your unique Access Code* and click Register.
*Access Codes were mailed to all Parkland County account holders. If you have NOT received one, please contact our Customer Service team at hello@parklandcounty.com or 780-968-8888.

You have now successfully registered for your Online Services account! For instructions on how to pay bills online, see the next accordion below.





