Impacts of Canada Post strike on County Services

December 17, 2024

The Canada Post strike has ended, and postal service is gradually resuming. However, delays related to Canada Post delivery backlogs are expected to persist for the next few weeks.

During this time, Parkland County wishes to advise residents that postal-related County services, including sending and receiving of any mail correspondence (including bills, payments or notices), continue to be impacted. Recognizing this, as a courtesy Parkland County is temporarily waiving late fees for December utility invoices. Residents are still required to pay their balances, and may register to access account balances online. (See the dropdown 'Invoices, Bills and Payments' below.)

The County continues to take all practical steps to minimize disruptions and provide alternative methods of correspondence and service delivery; however, residents may expect some delays or changes to County service until the backlog impacts of the strike are resolved and normal postal service is fully resumed.

Click the drop-down headings below for more information about specific service impacts and how the County is addressing them.

Invoices, Bills and Payments (Taxes, Utilities, Permits, etc.)

Recognizing backlog impacts of the recent Canada Post strike, as a courtesy Parkland County is temporarily waiving late fees for December utility invoices during the strike. Residents are still required to pay their balances, and may register to access account balances online.

Residents and companies who typically receive utility invoices by mail are able to view their account balances through our Account Login facility on the county website. This includes utility, property tax and AR balances.

Click here for instructions on how to access your balance using the Account Login facility.

Residents and companies who typically mail in payments for items such as taxes, utilities or permits can drop off payments in-person Monday to Friday at the Parkland County Centre from 8:30 a.m. to 4:30 p.m. or leave payment in our secure drop box located near the entrance.

You may also pay your Parkland County utility, property tax or AR account online by making a bill payment through your financial institution.

Please use the following list as reference when setting Parkland County up as payee on your account.

Type of Account	Payee	Account Number
Taxes	Parkland County – Taxes	Roll Number
Utilities	Parkland County – Utilities	5- or 6-Digit Account number (Omit Decimal)
AR (Accounts Receivable)	Parkland County – AR	Account Number

If you are a property owner you can also create an account on our website to view your account balances. (Please note, if you are a tenant, you will need your landlord to look this up). Instructions on how to create an account are located here Account Login - Parkland County.

If you have any questions on how to find your account numbers, please contact Customer Service at 780-968-8888.

Landowner notices (new subdivision applications, approved subdivision applications and development permit approvals)

During the strike, the County was unable to deliver landowner notices informing residents about new and approved subdivision applications and development permit approvals in their area.

As a temporary alternative, new subdivision applications, approved subdivision applications, and development permit applications will be listed online until normal postal service is resumed.

To view New Subdivision Applications, please visit: New Subdivision Applications - Parkland County
To view Approved Subdivision Applications, please visit: Approved Subdivision Applications - Parkland County
To view Development Permit Approvals, please visit: Development Permit Approvals - Parkland County

Your Parkland Quarterly Print Magazine – Winter Edition

Unfortunately, the County was unable to deliver printed copies of the Winter edition of the Your Parkland quarterly magazine due to the postal strike. Typically, the magazine is delivered to all residences throughout the County.

As an alternative, the Winter edition has been made available online in a downloadable digital format, with a limited number of print editions available for collection at Parkland County Centre.

Click here to access the full catalogue of Your Parkland issues.

To stay up to date with important County news and updates, all residents are encouraged to subscribe to this page by clicking the 'Subscribe to this page' button (located in the right-hand menu if accessing on desktop, or at the foot of the page if accessing on a mobile device) and follow Parkland County’s social media channels.

For more information about the Canada Post strike, please visit the Canada Post website.