Report a Compliment or Concern

banner image that reads, "County Concerns" in green and black block text

Notice a concern within Parkland County and need a quick way to report it? Use our CountyConcerns tool!

  • Have you spotted a noxious weed?
  • Is there a tree blocking a trail?
  • A pothole that needs filling?

Report It!

In the event of an emergency, call 9-1-1.

If it’s after hours and the issue is urgent or creates a safety concern (for example, a fallen stop sign), please contact our after‑hours line at 780‑968‑8400.

Recognize the STARS of Parkland County: Service, Teamwork, Attitude, Respect and Safety

 

In addition to reporting concerns, residents can also submit positive feedback. Parkland County recognizes employees for demonstrating the core values of:

Service, Teamwork, Attitude, Respect and Safety (STARS)

STARS is about how we show up everyday—with Service, Teamwork, Attitude, Respect and Safety. We proudly recognize team members who go above and beyond to bring these values to those around them.

If you've received great service from a Parkland County employee, we want to hear about it! Nominate a Parkland County staff member for a STAR award; your feedback will go to the employee and their supervisor, and they will receive recognition for their outstanding work.

Questions? Contact STARS@parklandcounty.com

Nominate an Employee

Service: We prioritize public service and community impact.

Teamwork: We foster collaboration across departments to promote efficiency and innovation.

Attitude: We maintain a solution-focused mindset and approach change with resilience.

Respect: We uphold transparency, inclusion, and accountability in decision-making.

Safety: We create a safe and supportive environment for employees and the public.

Congratulations to our 2025 STARS Award winners:

  • Ashley P.
  • Dana S.
  • Natasha D.
  • Sarah N.
  • Trent T.

Ashley

Senior Financial Analyst

"Ashley exemplifies STARS through her professionalism, accuracy, and steady, positive approach—especially during high-pressure periods. She strengthens teamwork by improving and streamlining budgeting processes, communicates clearly, and fosters a supportive environment focused on well-being."

Natasha

Manager, Planning Coordination

"Natasha models STARS through thoughtful leadership, teamwork, and resident-focused service. She tackles complex work with optimism, mentors and supports others, communicates transparently, and prioritizes well-being—creating inclusive, respectful outcomes for her team and the community."

Sarah

Social Development Coordinator

"Sarah lives the STARS values through strong community focus, inclusive collaboration, and respectful, transparent service. She brings a positive, hands-on approach, prioritizes safety and well-being, and creates welcoming spaces where diverse voices are honoured."

Contact Us

Parkland County Centre
53109A HWY 779, Parkland County, AB T7Z 1R1

General Office: 780-968-8888
Toll Free: 1-888-880-0858
After hours: 780-968-8400
Email: hello@parklandcounty.com

Report a Concern