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Notice a concern within Parkland County and need a quick way to report it? Use our CountyConcerns tool!
In the event of an emergency, call 9-1-1.
If it’s after hours and the issue is urgent or creates a safety concern (for example, a fallen stop sign), please contact our after‑hours line at 780‑968‑8400.
In addition to reporting concerns, residents can also submit positive feedback. Parkland County recognizes employees for demonstrating the core values of:
Service, Teamwork, Attitude, Respect and Safety (STARS)
STARS is about how we show up everyday—with Service, Teamwork, Attitude, Respect and Safety. We proudly recognize team members who go above and beyond to bring these values to those around them.
If you've received great service from a Parkland County employee, we want to hear about it! Nominate a Parkland County staff member for a STAR award; your feedback will go to the employee and their supervisor, and they will receive recognition for their outstanding work.
Questions? Contact STARS@parklandcounty.com
Service: We prioritize public service and community impact.
Teamwork: We foster collaboration across departments to promote efficiency and innovation.
Attitude: We maintain a solution-focused mindset and approach change with resilience.
Respect: We uphold transparency, inclusion, and accountability in decision-making.
Safety: We create a safe and supportive environment for employees and the public.
Congratulations to our 2025 STARS Award winners:
Contact Us
Parkland County Centre
53109A HWY 779, Parkland County, AB T7Z 1R1
General Office: 780-968-8888
Toll Free: 1-888-880-0858
After hours: 780-968-8400
Email: hello@parklandcounty.com
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