Impacts of Canada Post Strike on County Services (Oct 2025)

Residents and companies who typically receive utility invoices by mail are able to view their account balances through our Online Services facility on the county website. This includes utility, property tax and AR balances. 

• Click here for instructions on how to set up your account or login to access your balance using the Online Services facility.

Residents and companies who typically mail in payments for items such as taxes, utilities or permits can drop off payments in-person Monday to Friday at the Parkland County Centre from 8:30 a.m. to 4:30 p.m. or leave payment in our secure drop box located near the entrance.

Payments can also be made through your financial institution in person or through online banking.

We understand that the impacts of the postal strike may disrupt some residents’ and businesses’ ability to receive invoices and submit payments within usual timeframes using the methods currently available.

As such, Parkland County will waive late penalties for utilities payments that were due on September 30, 2025.

Please note: The waiver on late penalties does not currently extend beyond payments that were due on September 30, 2025. However, this advice may be subject to change as the situation evolves.

The County may be unable to deliver landowner notices informing residents about new approved development permit applications in their area.

As a temporary alternative, new approved development applications will be listed online until normal postal service is resumed.

• Click here to view New Approved Discretionary Development Permit Applications.