Privacy Management Program
Parkland County is committed to protecting the privacy of personal information in our custody or control. Our Privacy Management Program (PMP) establishes how we collect, use, disclose, and safeguard personal information in compliance with Alberta’s Protection of Privacy Act (POPA).
The program reflects our commitment to:
- Transparency and accountability;
- Protecting personal information; and
- Managing privacy risks.
What is the Privacy Management Program (PMP)?
The PMP is a formal framework that outlines the policies, safeguards, governance structure, and processes Parkland County uses to ensure personal information is handled responsibly and in compliance with legislation.
It applies to all:
- Employees;
- Elected officials; and
- Contractors and service providers.
View the full Privacy Management Program
Submit a Privacy Complaint
If you have concerns about how your personal information has been handled, you can submit a privacy complaint. Please include as much detail as possible, such as:
- The nature of your concern
- Relevant Dates and locations
- Services involved
- Names of individuals or departments (if known)
Your submission will be reviewed based on the information provided. Where appropriate, reasonable steps will be taken to address any issues identified.
Submit by Email
You can submit your complaint by email:
Please include as much detail as possible to help us review your concern.
Submit Anonymously
If you prefer, you may submit a complaint anonymously:
Important Note About Anonymous Submissions
If you chose to remain anonymous:
- We will not be able to contact you for clarification or additional information; and
- You will not receive updates or information about the outcome of your complaint.
Contact Information
For questions about privacy or the PMP, please contact:
Legal Services Coordinator (Privacy Officer)
By Email: ATI@parklandcounty.com
By Phone: 780-968-3229
