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Customer Service

Kelly

We answer 81% of the calls that come in before they go to voicemail and average over 125 calls per day, all while answering email inquiries and assisting walk-ins.

What do people want to know? Our Top 5 calls are questions regarding:

Transfer Stations

Solid Waste Cards

Permitting

Snow Removal

Taxes

Key Responsibilities

  • First point of contact for resident inquiries
  • Accounts receivable/cashiering services
  • Handling of incoming/outgoing mail and deliveries

Have a question? Get in touch! 

 

Discover How We're Caring for the County

Contact Us

Parkland County Centre
53109A HWY 779, Parkland County, AB T7Z 1R1

General Office: 780-968-8888
Toll Free: 1-888-880-0858
After hours: 780-968-8400
Email: hello@parklandcounty.com

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