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On-Demand Transit

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Local Transit is now On-Demand!

On January 3, 2023, Parkland Transit transitioned to a local regional on-demand system. In a partnership with the Town of Stony Plain and City of Spruce Grove, the on-demand system provides access across the Tri-Municipal region as one large zone servicing Parkland Village, Acheson, Stony Plain, and Spruce Grove.

 

With over 400 pick-up/drop-off locations in the area, travelling around the Tri-Municipal Region has never been easier! Scroll down to view a map of On-Demand Stop Locations.

 

There are two types of on-demand pick-up/drop-off locations - marked and unmarked. Marked stops have a transit bus stop sign. The remaining locations are unmarked (they are "virtual" – meaning they don't have a bus stop sign).

 

On-demand local transit services within Stony Plain and Spruce Grove will operate from 6 a.m. to 7 p.m. Monday through Friday. Acheson and Parkland Village will continue to operate from 6 a.m. to 9 a.m. and from 3 p.m. to 6 p.m. The on-demand service applies to local transit only and does not apply to the Edmonton commuter route from Spruce Grove.

 

Three ways to book your trip

1. Download the Pick-Up On-Demand app from Google Play or the App Store

 

Pick Up App

2. Book online

 

3. Call 780-962-8747 (6 a.m. - 7 p.m.)

 

How it works

  • Create an account in the app or online

  • Enter your starting point and destination

  • Select your travel time

  • Enter the number of passengers in your group

  • The app will tell you where you will be picked up

  • Be sure arrive at your pick-up location prior to the 10-minute pick-up window

  • Track the bus in real-time and enjoy the ride!

     

Book trips for right away or up to one week in advance for travel between any two bus stops in Stony Plain, Spruce Grove,
Parkland Village or Acheson.

 

You will be given a 10-minute pick-up window, so be sure to arrive before the beginning of the pick-up window because the
bus can't wait.

 

The on-demand system calculates the most efficient route based on customer needs so trips are as fast as possible.

 
 Fare 

Local service trip (one way within Spruce Grove, Stony Plain,
Parkland Village and Acheson (no transfer to Commuter)) - aged 6+

$3.00 (cash)

Monthly Local Service Pass (Standard Non-Concession Passengers)

$65.00

Monthly Local Service Pass (Youth)

$45.00
Ages 12 and under (with a paid passenger) Free
U-Pass/CNIB Pass holders Free

Arc Card - standard adult fare only

 

Myarc.ca

Commuter transit fare products, including the monthly commuter pass, the monthly youth/student commuter pass, the monthly integrated pass, and Spruce Grove Transit tickets are also accepted.

 

 Statutory holidays (No Service)

 Please note that the transit service does not operate on the following statutory holidays:

2023

  • Monday, January 2 (New Year's Day - in lieu stat)
  • Monday, February 20 (Family Day)
  • Friday, April 7  (Good Friday)
  • Monday, May 22  (Victoria Day)
  • Friday, July 1 (Canada Day)
  • Monday, August 7  (Civic Holiday)
  • Monday, September 4 (Labour Day)
  • Monday, October 9 (Thanksgiving)
  • Monday, December 25 (Christmas Day)
  • Tuesday, December 26 (Boxing Day)

Additional Resources

The City of Spruce Grove

The Town of Stony Plain

Accessible Transportation Services (ATS)

Contact

For Commuter and On-Demand related transit inquiries:

Phone: 780-962-7634 ext. 193

transit@sprucegrove.org

 

For Parkland County specific related inquires:

Phone: 780-968-8445

Email: transit@parklandcounty.com 

 

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© 2022 Parkland County 53109A Highway 779, Parkland County, AB T7Z 1R1

General Office: 780-968-8888
Toll Free: 1-888-880-0858
After hours: 780-968-8400
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Email:  hello@parklandcounty.com

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