Key Lock Box Program

Home / ... / Emergency Services and Preparedness / Fire / Key Lock Box Program

The key lock box program is in place so emergency personnel can access your property/building during an emergency.

This program was created to meet the National Fire Code (Alberta) requirements of an installation of a Key Lock Box that is approved by the County.

Benefits of a Knox-Box

Increased security, including an optional tamper switch that can be connected to the premise's intrusion alarm.
Decreased incidences of operational issues, such as keys stored inside jamming the exposed lock mechanisms.
Audited trails of when the key lock box is accessed using the E-KeySecure system.
Removed reliance on power supply or batteries like other boxes on the market that use electronic keys.
Provides Parkland County Fire Services with access to your building during incident response.

Knox Box is the only approved key lock box in Parkland County.

Other municipalities who also approved of Knox Box include

City of Edmonton, City of Spruce Grove, City of Leduc, City of Fort Saskatchewan, Strathcona County

Get your Knox Box today

Do I need a lockbox for my business?

If your business is protected by a fire alarm and/or sprinkler system, or you have elevators in your building, you will need to install a fire department lock box. If you have any questions please email Parkland County Fire Inspections.

Ordering a key lock box

Order your Knox Box by visiting www.knoxbox.com and using the following instructions:

ordering instructions

View/download instructional PDF

Step 1

Click on BUY in the upper right of the screen.

Step 2

Select "Alberta"
Type "Parkland" into the search box.
Select "Parkland Co Fire Svcs"
Click Search

Step 3

For Lock Boxes
- Select option with "Commercial Knox Products"
For Fire Department Connection (FDC) Locking caps
- Select "FDC Products Only"

Step 4

Select Knox Products for your specific application
- For commercial buildings, select "Commercial Knox Boxes"

Choose choose your selection by clicking "view"
- Standard Capacity (up to 10 keys) or
- Maximum Capacity Box (up to 25 keys)

Step 5

Select Color, Options, and Mount Type
Enter Installation Address
- where the box will physically be installed, not shipping address
Click "Add to Cart"

Step 6

Complete online purchase steps
Once order is submitted, it will be reviewed and approved by Parkland County Fire Services before payment is accepted

Review is to ensure the appropriate lock box is ordered

Once the eApproval is complete, you receive an email advising your order has been approved
You must enter payment information to complete the order

Step 7

Upon receipt, install box as per manufacturer directions
Once installed, email Fire Services or call 780-968-8338 and request a Fire Inspector visit to complete final configuration and secure building keys inside the box.

Installing the Knox-Box

Lock boxes must be mounted so the top of the box is 1.5 metres (five feet) from the ground and located at the principal entrance to the building. To ensure safety of your keys, lock boxes must be mounted following the manufacturer's instructions.

For multi-facility managers, boxes are recorded by serial number to specified properties. Be sure to mount the right box to the right property.

Once your lock box is installed, please call Fire Services at 780-968-8338 or email fireinspections@parklandcounty.com to request a Fire Inspector to initialize the electronic lock and place your keys in the lock box.