Water Systems and Potable Water

In Parkland County water may come to your home from a well, by truck from a private hauler, or a municipal system. 

Water wells

You do not need approvals or permits from Parkland County to drill a well on your land.

However, before drilling a well, we suggest you:

  • Research the costs of drilling a well versus other options (i.e. cistern).
  • Get a copy of your Land Title. It may have a restrictive covenant that limits if / where you can put a well on your land. Call Service Alberta at 780-427-2742 to find a local Registries office.
  • Use Provincial Groundwater Information (780-427-2770) to find out if there are existing wells in your area.
  • Check with your local Alberta Health Unit about water quality. Alberta Health provides water sampling
  • Understand private water wells: "Private water well owners in Alberta are responsible for managing and maintaining their water wells. The Working Well program provides well owners with the information and tools they need to properly care for their wells."
Private Hauler

There are a number of private companies that will haul water to your property.

Water Systems

The following areas are currently serviced by municipal water systems:

  • Acheson Industrial Area
  • Big Lake Water Distribution System which includes:
    • Lakeshore Estates and Southern Properties
    • Helenslea and Helenslea Heath
    • Park Lane Estates
    • Country Estates
    • Countryside Ravines
    • Country Squire Estates
    • Lake Ridge Estates
    • Walker Lake Estates
    • Grandview EStates
    • Greenbriar Estates
    • Spring Meadows Estates
    • Legend Estates
    • Royal Springs
    • Morningside Properties
  • Hamlet of Entwistle Water Distribution System
  • Hamlet of Wabamun Water Distribution System

 

Fees and Charges
Parkland County water systems

Acheson/Big Lake, Entwistle, Wabamun Water Systems - Metered municipal supplied water

Properties with Metered Water Consumption
Properties with Metered Water ConsumptionFee/Charge

Fixed Service Charge

 

Commercial/Industrial $33.83/month
Residential $25.81/month

Consumption Charge

 

Commercial/Industrial $3.48/cubic metre
Residential $3.34/cubic metre

Bulk Water Sales

 

Acheson Pump House Truck Fill

$5.52/cubic metre

Commission Customers - direct connection to Capital Region Parkland Water Services Commission (CRPWSC) water line; no municipal infrastructure maintained by Parkland County

Meter Charges

As per CRPWSC

Usage Charge

$2.32/cubic metre

Parkland Village

 

Administration Fee

$300.00/year

Usage Charge

As per agreement with City of Spruce Grove

Pineridge Developments

 
Administration Fee $300.00/year
Usage Charge As per WILD Commission
Properties without Metered Water Consumption
Properties without Metered Water Consumption Fee/charge

Fixed Usage Charge

$25.81/month

Usage Charge (based on 20m3/month)

$66.80/month

Community Hall/Church/Government Facilities

Fixed Usage Charge

$33.83/month

Usage Charge (based on 20m3/month)

$69.60/month

Small Community Business

 

Fixed Usage Charge

$33.83/month
Usage Charge (based on 25m3/month) $87.00/month

To apply for residential or commercial water and sewer services, please contact us.

To apply for services for a property that does not yet have water and sewer lines to the property line, or to set up an account to purchase water from the Acheson Pumphouse, please complete the following forms and deliver to the Utilities Department at the County Services Building:

For more information regarding water and water systems, contact Customer Service.

For emergency after hours service, call 780-968-8401.

Orthophosphate

For businesses and residents in Parkland County, the water treatment process has changed beginning in December 2022.

This change is due to Health Canada's reducing the allowable concentration of lead in drinking water. Orthophosphate creates a barrier on plumbing surfaces that help prevent the release of lead into the drinking water.

Parkland County receives treated water from Edmonton's water treatment plants, operated by EPCOR. Water supply is managed by the Capital Region Parkland Water Services Commission (CRPWSC) or the West Inter Lake District (WILD) Water Commission.

Learn more here: https://www.epcor.com/products-services/water/water-quality/lead-mitigation-strategy/Pages/orthophosphate-in-water.aspx

Wastewater

There are two types of wastewater services in Parkland County: municipal owned and operated and private sewage disposal. 

Municipal wastewater services 

There are two types of municipal wastewater services:

  • Gravity: Most common in urban type areas and requires less maintenance. Septic tanks and pumps are not needed. 
  • Low pressure: Most common in rural areas and requires customers to use septic tanks and pumps. Only the liquid wastewater is discharged into the sewer main. Solids must be trucked away for proper disposal. 

Municipal Sewer Systems are in the following areas: 

  • Acheson Industrial Area Sanitary Sewer System 
  • Big Lake Water Sanitary Sewer System which includes Helenslea Heath, Helenslea Estates and Lakeshore Subdivisions 
  • Tomahawk Sanitary Sewer System 
  • Duffield Sanitary Sewage System 
  • Regional Sewage Transfer Stations 
  • Entwistle sewage collection system and lagoon 
  • Hamlet of Wabamun collection system and lagoon

To apply for access to the sewage transfer stations, please complete the following form and deliver to the Utilities Department:  

If municipal wastewater services are not available, an approved on-site septic system or other treatment process is required. Septic systems on rural properties must meet certain conditions. If you are purchasing an existing property, have the system inspected by a reliable firm. 

For information about regulations and development of septic systems on rural properties, contact Planning and Development.

Private Sewage Disposal Systems

The Standard of Practice (Alberta Private Sewage Systems Standard of Practice 1999) sets out design standards, installation standards and material requirements for on-site private sewage systems handling less than 25 cubic metres (5500 Imperial gallons) expected sewage volume per day, and which include:

(a)    holding tanks and septic tanks,
(b)    packaged sewage treatment plants,
(c)    disposal fields,
(d)    treatment mounds,
(e)    open discharge systems,
(f)    sewage or effluent lagoons, and
(g)    sand filters

The objective of a private sewage system designed and installed in accordance with the above Standard is to treat and dispose of sewage and effluent so that the sewage or effluent does not present a risk to public health and does not cause degradation to the environment.

private sewage system shall not be installed on a property:  

  • that is less than 1800 sq m (19500 sq ft) unless the lot was created prior to July 1, 1992; 
  • that is not of sufficient size to meet all minimum distance requirements for the intended system, and where site conditions on the property are not able to support a self sustaining private sewage system.  

An evaluation to determine that the characteristics of the site meet the requirements should include, but is not limited to:

  • the existence and distance to limiting barriers in the soil such as an impervious layer of high water table; 
  • the location and size of bodies of water; 
  • surface water drainage characteristics; 
  • volume and strength of the sewage generated by the facility being served; 
  • classification and percolation rates of soils to establish the types and sizes of systems that may be used for treatment and disposal; and 
  • the area available for the sewage system and distance requirements to property lines, bodies of water and water sources. 

For more information about regulations and development of septic systems on rural properties, contact Planning and Development.

 

 Parkland County Wastewater Systems
Acheson/Big Lake, Entwistle, Wabamun Wastewater Systems - Metered municipal supplied water
Properties with Metered Water ConsumptionFee/Charge

Fixed Service Charge

 

Commercial/Industrial

$44.63/month

Residential

$27.04/month

Consumption Charge

 

     Commercial/Industrial

$2.09/cubic metre

     Residential

$1.96/cubic metre

 

Properties without Metered Water Consumption Fee/charge

Single Family Residential

 

     Fixed Usage Charge

$27.04/month

     Usage Charge (based on 20m3/month)

$39.20/month

Community Centre

     Fixed Usage Charge

$44.63/month

     Usage Charge (based on 20m3/month)

$41.80/month

Small Community Business

 

     Fixed Usage Charge

$44.63/month

     Usage Charge (based on 25m3/month)

$52.25/month

Tomahawk, Duffield, Helenslea, Atim Creek (no municipal supplied water)
Tomahawk, Duffield, Helenslea, Atim Creek (no municipal supplied water)Fee/charge

Flat Rate Users

 

     Low User - 20 m3 per month

$66.24/month

     Med User - 30 m3 per month

$85.84/month

     High User - 40 m3 per month

$128.23/month

Wastewater Transfer Stations
Wastewater Transfer Stations Fee/charge

Villeneuve & Golf Course Road (connect to ACRWC System)

$10.00/cubic metre

Hamlets of Entwistle, Tomahawk, Duffield

$5.32/cubic metre

Commission Customers
Commission Customers*Fee/charge

Flat Rate Users

 

     Low User - 20 m3 per month

$62.18/month

     Med User - 30 m3 per month

$83.98/month

     High User - 40 m3 per month

$120.01/month

*Direct connection to Alberta Capital Wastewater Commission (ACRWC) transmission line; no municipal infrastructure maintained by Parkland County.

Parkland Village
Parkland Village Fee/charge

Usage Charge

$1.84/cubic metre

Hamlet of Entwistle Wastewater Treatment Upgrade Charge 2001 - Lagoon Upgrade
Wastewater treatment upgrade charge (2001)Fee/charge

Single Family Residential

$4.50/month

Small Community Businesses

$3.50/month

Seniors Drop In Center

$3.50/month

Elks Hall 

$3.50/month

Churches

$3.50/month

Stores

$5.25/month

Un-metered Commercial Garages

$5.00/month

School

$43.25/month

Apartment (12 Unit) 

$41.50/month

Hotel 

$13.25/month

Riverview Manor

$20.50/month

 J.D. Read Building

$16.50/year

Recreation Building

$12.00/year

Lions Hall

$12.00/month

Community Hall

$4.50/month

Commercial/Business

$30.00/month

Additional water and wastewater fees
Additional water and waste water feesFee/charge
Application for Water Service and Water Turn On 

Residential

$100.00

Commercial - to be paid at time of application. Meter to be paid by owner/occupant on first utility bill

$100.00

Discontinuance/Continuance of Water Service

 

Turn OFF of a water service for the discontinuance of water service 

 

          Commercial

$75.00

          Residential

$50.00

Turn ON of a water service following the discontinuance of service

 

          Commercial

$75.00

          Residential

$50.00

After-Hours Service 

$200.00

Unmetered Construction

 

          Refundable deposit plus cost of water

$200.00

          Special Meter Reading Fee (see section 6.4.2 of Bylaw 19-98)

$50.00

          Meter Handling Fee (Meter Testing)
          payment to accompany written request

$50.00

          Fire Hydrant Flow Testing

$250.00

          Unmetered Sprinkler System
          Drawing for purposes other than normal maintenance and testing for fire flows

 $500.00 minimum

Right of Access to and use of Wastewater Transfer Stations and Sewerage Systems in Parkland County

          Non-refundable one time authorization charge - includes issue of key and/or access card to a designated facility

$100.00/tank truck unit

          Replacement of lost or damaged key or access card   

$25.00

          Re-Authorization of a de-authorized access card

$100.00

 

Overstrength Surcharges

Overstrength and Additional Overstrength Surcharges may be assessed to a wastewater generator or wastewater hauler for any wastewater that exceeds the Concentration Limits as outlined in the Bylaw of Parkland County for the Prevention, Restriction, Regulation and Control of the Discharge of Wastewater into Wastewater Collection, Treatment and Disposal Systems within Parkland County.

Overstrength Surcharges

Overstrength and Additional Overstrength Surcharges may be assessed to a wastewater generator or wastewater hauler for any wastewater that exceeds the Concentration Limits as outlined in the Bylaw of Parkland County for the Prevention, Restriction, Regulation and Control of the Discharge of Wastewater into Wastewater Collection, Treatment and Disposal Systems within Parkland County.

Wabamun Rates
Garbage
 ResidentialCommercial
Garbage $17.00 $34.00
Organics $4.30 $8.60
Recycling $4.80 $9.60
Sewer
SewerFees/Charges
Single Residential $22.00
Multi Residential (1-4 units) $22.00/unit
Multi Residential (5-10 units) $19.00/unit
Multi Residential (11-30 units) $17.00/unit
Commercial and Industrial $49.00
Churches and Seniors Drop Ins $34.00
Hotel, Motel, Laundromat $125.00
Multi-tenant Commercial $119.00
Institutional $174.00
Water
Base rate: $3.90/ cubic meter based on consumption PLUS
Fee/Charge
Single Residential $60.00
Multi Residential (1-4 units) $47.00/unit
Multi Residential (5-10 units) $40.00/unit
Multi Residential (11-30 units) $36.00/unit
Commercial and Industrial $83.00
Churches and Seniors Drop Ins $65.00
Hotel, Motel, Laundromat $122.00
Multi-tenant Commercial $144.00
Institutional $153.00