2024 Achievements
The department realigned and invested in key hires to provide exceptional service delivery. The team will be working to increase capacity to deliver new services, implement IT investment governance, increase transparency, and continue to support and grow service offerings.
To significantly reduce physical storage and enhance accessibility, we digitized 560 boxes of paper files which supports our transition to a digital-first organization. This is equal to 78,000 paper records!
2023 Achievements
- Cybersecurity Improvements (Multi-Factor Authentication and Firewalls)
- Council Chambers Audio-Visual System Upgrade
- Department Service Model Review
Key Responsibilities
- Ensuring security of County information
- Supporting use of technology to improve County operations and services while lowering costs and increasing efficiencies
- Empowering staff through unified structure, process and policies
- Implementing and supporting information technology within the County
