The Access to Information Act (ATIA) and Protection of Privacy Act (POPA) came into force June 11, 2025. Upon proclamation, the Freedom of Information and Protection of Privacy Act (FOIP) was repealed.
The Access to Information Act allows you a right of access to:
- non-personal records held by Parkland County
- personal records about yourself
Disclosure of all information in the County's possession are subject to these Acts.
To request general information about county business or personal information about you, submit in writing or access to information request form.
Parkland County has 30 business days to respond to initial ATI requests. The Act and/or the Office of the Information and Privacy Commissioner (OIPC) may permit additional time if required (to contact third parties or if there is a large volume of documents requested).
General Information
If you are asking for general information:
- describe what you are looking for in detail
- include file numbers and dates where possible
- sign the form
- Include a $25 application fee
- mail, email or deliver in person to the Access to Information (ATI) Coordinator
Processing your request begins when the application fee is received. If the total fee for completing your request is estimated to be greater than $150, you will be notified and asked to pay a 50% deposit. Processing the request is suspended until the deposit is received.
When the request is completed, you will be notified of the actual costs and will be required to pay any balance due before your records are provided to you.
Personal Information
To request personal information:
- describe the information about yourself that you wish disclosed
- include dates, names, aliases, file numbers, etc.
- sign the form
- mail, email or deliver in person to the ATI Coordinator
You are required to provide proof of identity before records containing your personal information are released. There is no fee for personal information unless photocopying charges exceed $10. Parkland County has 30 business days to respond to initial ATI requests. The Act and/or the Office of the Information and Privacy Commissioner (OIPC) may permit additional time if required.
All fees and response times follow the Access to Information Act and Regulations.
You may contact the Office of the Information and Privacy Commissioner if you are not satisfied with our response to your request. The OIPC provides independent reviews of decisions made by a public body and resolves complaints made under the Access to Information Act.
For any questions or concerns, please contact our ATI Coordinator at ATI@parklandcounty.com.
Disclaimer: This page is currently under construction and updates are currently underway to reflect the changes to the Access & Privacy Legislation. Please check back soon for further updates and information.