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The primary function of the Parkland County Patrol is to promote Safe & Healthy Communities.  Traffic enforcement is conducted on County roads, residential subdivisions and hamlets. Additionally, the Peace Officers enforce authorized Provincial laws such as the Gaming & Liquor Act, Stray Animals Act, etc. They also enforce County bylaws such as Off-Highway Vehicles, Parks, Noise, etc.

Why do I need to call Patrol Services?

• Using the information received from the public, Patrol will investigate complaints.
• Peace Officers can’t help you if they don’t know.
• The Patrol Service is responsible for 2200 kms of county roads, 350 residential subdivisions and providing service to just over 29,000 County residents.
• Emphasis is placed in areas identified through public complaints, previous experience and area history.

What information does Patrol Service need?

• Date, time, location. A location of the occurrence is necessary in order for us to investigate the matter. A specific legal land description, municipal address, subdivision and/or lot number will assist us in accurately investigating the matter.
• Specifics of what happened (i.e. "a truck passed a school bus when its red lights were flashing"). As much detail as possible will assist us with our investigation. Any information such as descriptions, dates, times, names, locations, & directions will assist our patrol members.
• The more detailed the information, the better Patrol will be able to assist you.

Will my name be released?

• The Freedom of Information and Protection of Privacy Act governs the collecting and disseminating of personal information. If you are required to be a witness in a court proceeding; your name may legally have to be released to the defendant.

What will the response from Patrol Service be?

• All complaints will be given a file number and assigned to a Peace Officer for investigation.
• Upon conclusion of the investigation he/she will advise you of the outcome.
• Response time to your complaint will be as expediently as possible.
• You should be aware that the geographic location of the Peace Officer working may impact response time.
• The Peace Officer working may already be on a call for services (i.e. fire call, traffic or off-highway vehicle complaint).

How will Patrol Service be accountable to the public?

• Respond to all complaints received.
• Provide follow-up to the complainant.
• Provide reports to Mayor and Council.

Remember, for Patrol Services to help you, we need to know.
During business hours call (780) 968-8400, and
after hours call (780) 968-8400*